Alitalia is headquartered in Rome and it is the national airline of Italy. The main hub of Alitalia is at Malpensa International Airport, Milan. The second hub of Alitalia is at Leonardo DA Vinci International Airport, Rome. Alitalia flies to almost 100 destinations in Asia, Europe, Africa and North and South America.

Check-in times vary according to the airports. Check-in time in countries out of Italy is between one to two hours prior to scheduled flight departure. Passengers leaving from airports in Italy must check in at least an hour before flight departure for intercontinental flights, 40 minutes for international destinations and half an hour for domestic flights.

Only one luggage is allowed per passenger, with a maximum total of dimensions 55 x 25 x 35cm, and not exceeding 5kg. Passengers may also carry one personal item such as a handbag, laptop or briefcase.

One baggage not exceeding the maximum weight of 20kg is allowed per passenger for domestic and cheap international flights. This does not include flights to the United States, Canada, and Mexico. For these flights, two bags are permitted, not exceeding 32kg each, and maximum linear dimensions (length + width + depth) of 158cm each.

Passengers are not allowed to change names on their flight tickets. Passengers need to check with Alitalia regarding other changes.

Alitalia’s fare for children aged two to eleven is about 85 percent of an adult’s fare if accompanied by an adult. However, this varies from cases to cases. In some situations, accompanied children will be charged a full fare. Infants aged up to 23 months old, seated on an adult’s lap will be charged 10 percent of an adult’s fare. Children over five years old traveling alone will be charged a full fare, whereas children below five years old are not allowed to travel unaccompanied. Senior citizens’ discounts may be available. Passengers will need to check with Alitalia in advance.

Pets will be checked in the hold on transatlantic flights. Pet owners will need to call the reservations number to book a pet on the flights.

Passengers may carry any musical instruments, provided that it is not longer than 100cm or 40in, as checked luggage. Passengers must purchase a seat for a musical instrument as large as a cello. Other musical instruments longer than 100cm are treated as cargo.

Alitalia claims to have “the best in Italian and international cuisine”. For cheap international flights of three hours or more, vast arrays of meals that meet a variety of religious and dietary needs are available. For special requests such as children’s meals and peanut-free meals, passengers are required to inform the airline at least 24 hours before flight departure.

Alitalia’s frequent flyer programme is called Mille Miglia. Passengers may check out the menu on Alitalia’s flights online. Ulisse is Alitalia’s in-flight magazine. It is published monthly and is available on every flight. Ulisse is written in both Italian and English.